Monday 25th October: Lessons in subscription marketing from The Juggernaut

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I love a case study, particularly when there are practical lessons for media businesses (including my own!). So this interview with The Juggernaut founder Snigdha Sur scratches that itch, particularly since it grapples with the biggest question facing media at the moment - how to get users to pay for content when the lion's share is locked behind a paywall:

"We have a few ways to make our product porous. One is we have great social media on Instagram, so people can preview a lot of our content that way. Second is we have a free newsletter where people can read our analysis, our voice, our style, and hopefully see value in it. And the third thing we do is that we have a really cool feature that we stole from The Information where any person can gift an article to anybody else for free."

Imitation is the sincerest form of flattery, and there are worse publications to emulate than The Information. Most importantly, however, Sur seems to have hit upon a vast niche, one that serves an audience that comprises US$460 billion in disposable income. We should all be so lucky.

Very good holistic look at the global trends around media consumption from John McCarthy. Notably - while we haven't spoken about it on the podcast for a while - ad fraud continues to be a huge issue, even with all the attention given to how the industry is trying to clean itself up.

Everyone likes to feel like they're the plucky underdog - even if they've been in power for years. So despite all the whinging from people on the right that they're being censored on social media, both Facebook and Twitter have this week admitted right-wing content gets an easy ride on those platforms. Facepalms all round.

Never one to let a good crisis go to waste, the UK Conservative government is pushing ahead with changes to how we communicate online (mostly so they can't be criticised). Nick Cohen takes a look at why handing the reins to internet comments to Paul Dacre of all people is a huge error.

This week's podcast:

This week we hear from Sean Conboy, Executive Editor at The Players’ Tribune; a sports-focused site that publishes first-person stories from professional athletes. He talks about the process they use to get content from elite athletes, and why the site doesn’t shy away from difficult stories and human rights issues, like the ones around the Qatar World Cup.

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