Monday 15th January: The inevitable Substack row

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In case you’re not closely following the Substack crisis, late last year, an Atlantic investigation showed a handful of white supremacist and Nazi newsletters were on Substack, some making money. There have been open letters published on both sides, from those outraged that Substack was platforming and monetizing Nazis, to others warning against censorship. Some of Substack’s high profile writers have threatened or followed through with plans to leave; Platformer’s Casey Newton, whose work we often share here, has written about his own reasons for leaving.

Without getting into the arguments, Substack has finally hit the problem many of the bigger social media platforms went through six or seven years ago. “The company wanted to have it both ways: to exert the cultural influence of a major media company without shouldering any more responsibility…than is expected of a mere service provider.”

This piece breaks down what went wrong with Substack’s positioning, and why it eventually had to take a stand on some of the content it is hosting. After all, if you build tools capable of helping people grow huge audiences, you need to take partial responsibility for the consequences of that.

Should Substack have taken a stand sooner, or is it facing unfair criticism for allowing anyone on its platform? Share your thoughts in our forum.

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